What is a significant capability of Qualtrics Workflows?

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Qualtrics Workflows significantly enhance the capabilities of survey distribution and data management by automating tasks based on specific survey events. This means that when certain triggers occur—like a survey being completed, responses reaching a particular threshold, or specific questions being answered—you can set predefined actions to take place automatically. For instance, workflows can be utilized to send notifications, trigger follow-up surveys, or update databases without manual intervention. This automation streamlines processes, reduces the risk of errors, and ensures timely responses and actions are taken based on survey results.

While collecting demographic information and designing custom survey templates are important features of survey platforms, they do not represent the unique automation aspect central to Workflows. Similarly, limiting respondent participation is more of a survey governance feature that manages who can participate rather than the automation of tasks that Workflows specifically provides.

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