Which Qualtrics feature allows for automated follow-up messages based on survey responses?

Which Qualtrics feature allows for automated follow-up messages based on survey responses?

• A. Survey Flow
• B. Response Validation
• C. Email Triggers
• D. Survey Preview

Answer: (C)

The feature that facilitates automated follow-up messages based on survey responses is Email Triggers. This powerful functionality allows users to set specific conditions for sending emails, enabling tailored communication based on how respondents interact with the survey. For example, if a respondent indicates a particular concern or scores below a certain threshold, an Email Trigger can automatically send a follow-up message, ensuring timely and relevant communication that enhances the survey's impact and respondent engagement. In contexts where immediate feedback or further engagement is necessary, Email Triggers can be highly effective. This feature can be configured to respond to varying survey outcomes, such as sending thank-you messages, offering additional resources, or addressing concerns indicated in the responses, thus fostering a more personalized experience for respondents. The other options listed do not specifically pertain to the automation of follow-up messages based on responses. Survey Flow is used for managing the overall structure and flow of the survey, Response Validation ensures that the data collected meets certain criteria before submission, and Survey Preview is utilized for reviewing the survey structure without affecting data collection. Therefore, these options do not relate to the automation of email communications based on survey participant responses.

The feature that facilitates automated follow-up messages based on survey responses is Email Triggers. This powerful functionality allows users to set specific conditions for sending emails, enabling tailored communication based on how respondents interact with the survey. For example, if a respondent indicates a particular concern or scores below a certain threshold, an Email Trigger can automatically send a follow-up message, ensuring timely and relevant communication that enhances the survey's impact and respondent engagement.

In contexts where immediate feedback or further engagement is necessary, Email Triggers can be highly effective. This feature can be configured to respond to varying survey outcomes, such as sending thank-you messages, offering additional resources, or addressing concerns indicated in the responses, thus fostering a more personalized experience for respondents.

The other options listed do not specifically pertain to the automation of follow-up messages based on responses. Survey Flow is used for managing the overall structure and flow of the survey, Response Validation ensures that the data collected meets certain criteria before submission, and Survey Preview is utilized for reviewing the survey structure without affecting data collection. Therefore, these options do not relate to the automation of email communications based on survey participant responses.